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Our Commitment

77eb Responsible Gaming – Fun, kept in check

Gaming is for fun, not addiction. At 77eb, we believe every player should know their limits. We're here to help you set them.

Safe Gaming Environment
Self-Exclusion Feature
Set a Deposit Limit
24/7 Support
18+
Age verification is mandatory for all users
24h
Maximum Processing Time for Self-Exclusion Requests
5
Active tools to help you stay in control of your gaming
7/7
Reach our support team any day of the week

What is Responsible Gaming and Why It Matters

At 77eb, we're more than just a gaming platform — we're a responsible community. Responsible gaming means keeping gaming as a form of entertainment, never letting it take over your life. Every player should know when to play, how much to play, and when to stop.

Millions of people across Bangladesh choose online gaming as a way to relax and have fun — and that's perfectly normal. But when gaming shifts from a habit to an addiction, it can start to affect your relationships, work, and personal life. 77eb wants you to always enjoy gaming for what it should be: a fun activity.

Our responsible gaming policy is designed to help you maintain healthy gaming habits. We believe every player should be in control of their own experience.

Keep in mind: Gaming is entertainment. Never play to chase losses or solve financial problems. Never bet beyond your budget.

Core Principles of Responsible Gaming

  • Play for fun: Think of gaming as a source of fun, not a way to earn money.
  • Set limits on your time and spending: Decide in advance how much time and money you're willing to spend each day.
  • Take a break: Take breaks instead of playing for long stretches at a time.
  • Don't make decisions on impulse: Avoid gaming when you're feeling angry, frustrated, or lonely.
  • Spend time with family and friends: Don't let gaming get in the way of your social life.
  • Seek help when you need it: If you're struggling, don't hesitate to reach out to us or consult a specialist.

Recognise the Warning Signs

We don't always notice when gaming starts to have a negative impact on our lives. If any of the signs below sound familiar, it's time to take notice and make use of 77eb's support tools.

Financial Signs
Chasing losses with bigger bets; diverting money from bills or household expenses into gaming; borrowing money or spending in secret.

Time-Related Signs
Skipping sleep, meals, or work to play; telling yourself "just a little more" while hours slip by; being unable to stop playing.

Psychological Signs
Feeling restless or irritable when not playing; lying about your gaming; getting extremely angry or frustrated after a loss.

Social Signs
Withdrawing from family and friends; skipping family events or social activities.

If you recognise one or more of the signs above in yourself, please reach out to 77eb right away. Responsible Gaming Tools Get started or reach out to our support team.

Self-Assessment

Ask yourself the questions below. If you answer "yes" to more than three, consider seeking help.

1
Do you often end up playing longer than you planned?
2
Is gaming getting in the way of your work, studies, or family responsibilities?
3
After a loss, do you place more bets to try to win your money back?
4
Have you ever borrowed money or obtained funds dishonestly to fund your gaming?
5
Do you feel restless, irritable, or on edge when you're not gaming?
6
Have your family or friends ever expressed concern about your gaming?
7
Have you ever hidden how much you're playing from people close to you?

Keep in mind: These questions are simply to help you stay self-aware. If something feels off, support@77eb.betto get in touch with us.

Our Tools

Responsible Gaming Tools

77eb gives you a set of powerful tools to keep your gaming in check. They're completely free to use and take effect instantly.

Deposit Limit
Set your own daily, weekly, or monthly deposit limits. Once set, limits cannot be increased before the specified period ends, but can be lowered at any time.
Session Limit
Set a limit on how long each session lasts. When the time is up, the system will automatically notify you and, if needed, end the session.
Loss Limit
Once you reach a set loss amount, gaming will automatically stop. This helps prevent you from chasing losses and losing even more.
Cooling-off Period
If you need a short break, set a cooling-off period of 24 hours to 6 weeks. You won't be able to log in during this time.
Self-Exclusion
You can fully exclude yourself from the platform for anywhere between 6 months and 5 years. Your account cannot be reactivated during this period under any circumstances.
Reality Check
At regular intervals, a pop-up notification will appear showing how long you've been playing and how much you've won or lost.
Simple Process

How to Set Your Limits

You can set your gaming limits in just a few steps. The entire process is simple and instant.

1
Log in to Your Account

Log in to your 77eb account and click on your profile icon in the top right corner.

2
Go to the "Responsible Gaming" section

From the profile menu, select the "Responsible Gaming" option.

3
Choose the tool that works for you

Deposit Limit, Session Limit, Loss Limit, or Self-Exclusion — choose whatever works best for you.

4
Set and Confirm Your Limits

Enter your preferred limit and confirm. In some cases, email verification may be required.

5
Confirmation of Activation

Limits will take effect immediately. A confirmation message will be sent to your email.

Important Information

  • Limit reductions take effect immediately.
  • Increasing a limit requires a 24-hour wait — this is intentional, to prevent impulsive limit increases.
  • No marketing messages will be sent during your self-exclusion period.
  • If you'd like to return after a self-exclusion period ends, you'll need to speak with our support team first.
  • All limit and exclusion records are stored securely.

Need Help? If you run into any issues setting limits, reach out via our live chat or support@77eb.betto get in touch. Our team is available 24 hours a day to help.

Why Choose 77eb

Our Commitment to Responsible Gaming

77eb is more than a gaming platform — we're your partner in a safe and enjoyable gaming experience.

Legal & Regulated Environment
77eb operates under an international gaming licence. We adhere to all international responsible gaming standards and undergo regular third-party audits.
Personalized Support
Our trained support team understands your situation and offers personalized assistance. Don't hesitate to talk to us about any concerns — we're here to help, not to judge.
Full Support in Bengali
All our responsible gaming resources are available in Bengali, built with Bangladeshi users in mind. Get the help you need without any language barriers.
Strict Age Verification
Age verification is mandatory when registering with 77eb. We do not allow anyone under 18 to open an account, and this is reconfirmed during the KYC process.
Automated Risk Detection
Our system analyzes user gaming patterns to detect early signs of problematic behavior and automatically sends alerts when needed.
External Support Referrals
If you need professional help dealing with gaming addiction, we can connect you with the right specialists and organizations.
Frequently Asked Questions

Responsible Gaming FAQ

Find answers to the most frequently asked questions about responsible gaming.

No, your account balance remains completely safe during self-exclusion. Once the exclusion period ends, you can withdraw your funds as normal. However, no transactions or gaming activity are possible while the exclusion is active.

Yes. Reducing or setting a new deposit limit takes effect immediately. However, increasing a limit requires a 24-hour cooling period. This is intentional — to prevent impulsive decisions from causing harm.

A third party cannot make this request directly, as we are obligated to protect account privacy. However, if you contact our support team together with a family member, we will work with you to find the most appropriate solution.

No. Once a self-exclusion period ends, your account is not reactivated automatically. You will need to contact our support team directly to request reactivation. A 7-day cooling period also applies before this can happen.

Start by reaching out to the 77eb support team — we'll point you in the right direction. Consulting a mental health professional is also highly recommended. You can contact your nearest hospital or mental health centre for further support.

At set intervals — such as every 30 minutes or every hour — a pop-up will appear on your screen showing your total time played, amount won, and amount lost. You can choose to continue your session or stop.
Start Gaming Safely

Play Responsibly, Win Happily

Join 77eb and enjoy a safe, transparent, and responsible gaming experience. We're always here for you.

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